Shipping policy

 

Shipping Policy

What locations do we ship?

  • We are currently offering shipping in the United States only.

  • Pickup option is available in the surrounding areas of Anna, TX.

  • Free shipping is offered on all orders of $40.00 or more before tax. Discount is auto-applied at checkout.

 How long does an order take to arrive once shipped?

All orders are processed and shipped as soon as possible. Handling and processing of orders may take 1 - 3 business days. Delivery time is dependent on the many shipping options available and recipient location. Please allow extra time for processing during high peak times, such as holidays. Sometimes additional delays may arise that are beyond our control such as postal delays or natural disasters.

Extended Delays: In some instances, the delivery time may take longer than our policy states. If this is the case, please contact us at the contact information below and we will do everything we can to help resolve the situation within our control. Thank you for your patience and understanding if delays occur.

 Are tracking numbers available for orders?

Tracking information is included within the order confirmation email.

What do I do if my order is lost in the mail?

Each order will be sent with the best of care to prevent lost packages. However, we know this may happen and we are here to help in the event your order is lost in transit, or returned to us for any reason. The postal service is out of our control once your package leaves our warehouse. However, in cases like this, because the packages are insured, we will send you a new package with priority shipping and full tracking, if possible.

 Contact Information:

Dude's Galore
109 Charleston Dr
Anna, TX 75409

(214) 449-2183
johncuriel@dudesgalore.com